Shipping and Returns

SHIPPING & RETURNS MADE EASY

Shipping and handling charges are based on your subtotal order amount, calculated after applicable discounts and before sales tax. Rates are calculated as follows:

Standard Shipping *

 

Subtotal Amount

48 Contiguous

United States

Alaska, Hawaii,

Puerto Rico, APO

$59.00 and over

$8.95

4-10 Business Days

$15.00

7-10 Business Days

 

 

 

 Please note shipments arriving to Alaska, Hawaii, APO locations  may be subject to longer transit times (up to 30 days) due to the carrier or location of station. At this time, expedited shipping is not available for Alaska, Hawaii, APO locations. All US orders are shipped USPS and your order will be delivered by your local postal carrier. 

As soon as your order ships, you will be provided with a tracking number via email. You can also find your order details and tracking information on the Order History tab within the My Account section. Detailed in-transit tracking is not available for orders shipped to Canada.

RETURNS MADE EASY

FITBOX strives to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we gladly accept returns and exchanges for US and Canada orders within 18 days from the date of shipment and in new, unused condition with original packaging and all tags still attached. Some items purchased through special promotions may be final sale, and therefore not eligible for exchanges or returns (please refer to promotion disclaimers for the terms of each offer).

Accessories must be returned with all pieces included and intact, and apparel must also be returned unworn, with all tags still attached.

In the US and Canada, FITBOX offers 3 easy return options: (1) return for FITBOX store credit for free; (2) return for a refund* minus a $5.95 restocking fee. Return shipping and handling for non-contiguous US territories, including Alaska, Hawaii, Puerto Rico and APOs, is $9.

Please note that any membership or store credit used to pay for an order will be returned as store credit and will not be eligible for a refund to a credit card.