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FAQ


What is FITBOX?

FITBOX, is a luxury active wear shopping service. Every season we curate full looks, complete outfits start at $59.99. 

What is in the box?

Every FITBOX offers a different outfit which includes 2-3 products with a combination of footwear, apparel, and accessories that match your specific size profile.

How does the membership work?

Receive a new FITBOX every month.

When you sign up, you are signed up to receive the next available box. This is a rolling membership, therefore you will continue to receive future boxes until you choose to opt out. To learn more about opting out or cancelling your subscription, please see the Terms of Service section.

When you sign up, you will receive a confirmation of your membership. You will also receive email notifications when your box is being assembled and is shipped and on the way.

What if I don't want a FITBOX anymore?

If you no longer want a box, you will always have the option to turn off your membership before the next box starts to be prepared. You will receive a heads up from us when that is about to happen.

In case you change your mind, you will have the option to turn your membership back on to receive future boxes.

Please note, you will have to take action to change your membership on or off. We will assume you haven't changed your mind unless we hear from you. Opting out to stop receiving boxes, or opting back in to receive a future box is quick and easy and can be done when you email us at info@iwantftbox.com

How much does FITBOX cost?

FITBOX costs start at $59.99 per box. Members to FITBOX will have their credit card billed once per month. Special edition FITBOX outfits are $89.99 per month. You will not be billed just by signing up. Billing occurs at the end of each quarter as the box is assembled for you and prepared for shipping.

Which payments are accepted?

We accept all major credit cards.

When will my card be charged?

Your credit card will be charged 3-5 days before your box arrives. You will receive a heads up from us before that when we are about to put your box together.

What currencies do you support?

FITBOX currently only supports payment in USD. All major credit cards will be accepted. Please note your credit card company may charge you a foreign currency transaction fee if you are ordering from outside the United States.

How much is shipping?

Shipping is free for members. Please see Shipping cost here for non-members 

Where do you ship?

We currently ship to the United States, included APO/FPO addresses. Stay tuned for further updates as FITBOX continues to grow!

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